Custom Restaurant Software NZ | AI Ordering & Hospitality Automation
Custom-built software for NZ restaurants, cafes, and bars — manage ordering, reservations, reviews, and marketing. AI-powered, delivered in 48 hours, from $399.
Why Hospitality Businesses Need Smarter Software
Auckland and NZ's hospitality scene is fiercely competitive. Restaurants, cafes, and bars battle for attention on Google, TripAdvisor, and social media while managing tight margins and staffing challenges. Off-the-shelf POS and reservation systems handle the basics, but they don't help with the marketing, reviews, and customer engagement that actually drive repeat business. Custom AI-powered software fills those gaps.
Reviews Go Unanswered
A bad Google review sits public for weeks while you're too busy in the kitchen to craft a thoughtful response. Meanwhile, good reviews never get thanked.
Inconsistent Online Presence
Your menu is different on your website, Uber Eats, and Google Business. Promotional posts happen when someone remembers, not on a schedule.
Lost Repeat Customers
Regulars drift away because there's no system to re-engage them — no birthday offers, no event invites, no loyalty follow-ups.
Custom Software Built for Hospitality
We use AI to rapidly build custom tools tailored to your business. Not generic SaaS — software designed specifically for how you work.
Review Response Automation
AI drafts thoughtful responses to Google and TripAdvisor reviews. You approve before publishing.
Food Content Creation
Menu descriptions, social media posts, and seasonal promotions drafted from your photos and specials.
Reservation & Ordering Bot
Website and WhatsApp chatbot for taking reservations, answering menu questions, and processing simple orders.
Customer Re-engagement
Win-back campaigns, event invitations, and loyalty offers, AI-drafted, human-approved.
Menu & Pricing Updates
AI helps format and update menus across your website, socials, and delivery platforms consistently.
Online Presence Setup
Professional website with menu, reservation system, Google Business optimisation, and delivery links.
Custom Software Without the Custom Price Tag
Traditional custom development costs tens of thousands and takes months. We use AI to compress that into 48 hours, making bespoke software accessible to every small business.
What AI Can Do for Your Business
Each case study is based on real industry research, examining what existing tools already solve and where AI fills the gap.
Replying to Google Reviews After a 14-Hour Shift
How AI drafts personalised review responses that reference specific dishes and feedback — so your Google presence stays active even when you're exhausted.
Read case studyEvery Missed Call Is a Lost Booking
How AI answers your restaurant's phone during service — handling reservations, menu questions, and hours enquiries without pulling staff off the floor.
Read case studyYour Instagram Hasn't Been Updated Since Last Month's Special
How AI creates a weekly social media calendar from your daily specials, food photos, and events — keeping your feed alive without hiring a marketing team.
Read case studyOne Video, Five Languages, Zero Translators
An AI tool that takes a single promo video and produces localized versions in English, Mandarin, Japanese, Korean, and Hindi with native voiceover and lip-sync.
Read case studyYou Don't Know What Each Dish Actually Costs You
How AI turns supplier invoices into real-time food cost tracking — so you know your margins before they disappear.
Read case studyThe Same 10 Questions, 50 Times a Week
How AI handles repetitive customer enquiries across WhatsApp, Facebook, and Google — so you stop typing 'Yes, we have gluten-free options' every day.
Read case studyA Professional Menu with AI Food Photography in Under an Hour
An AI tool that takes your menu items and generates a beautifully designed, multilingual menu with photorealistic food images for every dish.
Read case studyThe Saturday Morning Catering Call You Never Answered
How AI captures corporate catering enquiries during your busiest rush -- so you stop losing $800 orders to the cafe down the road.
Read case studyThe Menu Nobody Could Read
How AI bridges the language gap between Chinese restaurant kitchens and Kiwi customers -- turning 'What's Mapo Tofu?' into a $22 order instead of 'Just sweet and sour pork, thanks.'
Read case studyThirty Cents of Every Dollar Goes to Uber Eats
How one Auckland Chinese restaurant built its own ordering channel and kept the margin -- without learning to code.
Read case studyRaj and Priya Can't Answer the Phone During Dinner Rush
How AI takes every takeaway and catering call during your busiest hours -- so you stop losing orders while you're cooking.
Read case studyFifteen Catering Enquiries Before Diwali. Three Replies Sent.
How AI qualifies catering leads, collects requirements, and prepares quotes -- so you never lose a wedding booking because you replied too late.
Read case studyTwenty Seats. Forty People Waiting. No System.
How AI turns a chaotic ramen shop queue into a smooth virtual waitlist -- so customers wait from the cafe next door instead of leaving.
Read case studyForty Pieces of Salmon Nigiri in the Bin Every Night
How AI predicts exactly how much sushi to prepare each hour -- so you stop throwing profit in the bin at closing time.
Read case studyThe Korean BBQ That Nearly Closed Its Dining Room
How AI handles bilingual bookings and guides first-time diners through Korean BBQ -- so you don't need to choose between answering phones and running service.
Read case studyChimaek Without the Commission
How a Korean fried chicken shop built AI-powered direct ordering and stopped giving 30% of every delivery to Uber Eats.
Read case studyThe Pho Shop That Stopped Feeding Uber
How a family-run Vietnamese restaurant built its own AI ordering channel and kept the 30% margin Uber Eats was taking.
Read case studyNo Peanuts, No Problem
How AI gives every customer instant, accurate allergen information for every dish -- so your staff never have to guess about fish sauce or shrimp paste again.
Read case studyThe Friday Night Phone Problem
How AI answers every call at a fish and chips shop during the Friday rush -- so two people can keep frying instead of one running to the phone.
Read case studyHow an Independent Pizza Shop Fights Back Against Domino's
How AI phone ordering and smart upselling help a single-location pizza shop compete with chain-level technology -- without chain-level budgets.
Read case studyThe Weekend That Books Itself
How AI handles bilingual hotpot reservations, manages the waitlist, and guides first-timers -- so your staff stay on the floor instead of the phone.
Read case studyThe AYCE Profit Protector
How AI tracks consumption, predicts prep quantities, and protects margins at an all-you-can-eat BBQ restaurant -- without awkward waste penalties.
Read case studyThe Monday Prawn Problem
How AI predicts exactly how much food to prepare for each buffet session -- so you stop throwing away $200 of prawns on quiet nights.
Read case studyThe Tapioca Timing Problem
How AI tells your bubble tea shop exactly when to cook the next batch of pearls -- so you stop throwing away rubbery tapioca at closing time.
Read case studyOne Photo, Four Platforms, Two Languages
How AI turns a single product photo into bilingual social media content for Instagram, TikTok, WeChat, and Xiaohongshu -- in minutes, not hours.
Read case studyWe Work Best With Businesses Like Yours
Our services are designed for small-to-medium businesses who want AI efficiency with proper controls.
- Restaurants, cafes, bars, or takeaway businesses
- Getting regular Google and TripAdvisor reviews
- Active on social media but struggling with consistency
- Want to improve online ordering and reservation management
- Need better systems for staff communication and scheduling
What We Don't Do, By Design
These boundaries exist to protect you and your customers.
- AI won't handle payments or financial transactions
- AI won't auto-reply to reviews without your approval
- AI won't make health or allergy claims about food
- AI won't modify orders without human confirmation
These boundaries protect your customers and your brand reputation.
Built for NZ Food and Beverage
Our workflows respect food safety regulations, consumer law, and privacy requirements for hospitality businesses.
Food Safety
AI never makes allergen or dietary claims. That stays with your trained staff.
Consumer Law
Menu descriptions and promotional content reviewed for accuracy before publishing.
Privacy
Customer data from reservations and loyalty programmes secured with proper controls.
Let's Boost Your Bookings
Book a 45-minute review and we'll show you how AI can help you get more reviews, more bookings, and more repeat customers.